FAQS, Refunds and Shipping Policies

Do you offer cancellations or refunds?

You may request a cancellation within 24 hours of purchase.

We offer FULL REFUNDS with our 30-Day Money Back Guarantee if the items are still in their original packaging and unused. 

How do I track my package?

You can check on the status of your order at any time By reaching out to us directly at contact@doppys.com. We are available 24-7 and you will receive a reply soon. We strive for excellent customer support, but depending on the time of the year we may take longer in processing requests.

How long does it take for an order to arrive?

You’ll receive an email confirmation as soon as your order has shipped. Once shipped, your order will arrive within 10 to 12 business days in the US and Canada. Other countries can take up to 28 business days, depending on how fast customs clearances takes place. Feel free to email us to check on your order status. We are happy to help.

Do you ship internationally?

Yes, most of our products ship worldwide.